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Orbex Business Mobiles - Important reminder about EU roaming charges

Dear customers,

We would like to remind You of important changes around EU roaming charges.
The changes as per the matrix below will be reflected in bill runs from 1st January 2021. They relate to an HMRC change in the use and enjoyment rules due to the UK leaving the EU.

Current rules - sales
UK use
EU use
Non-EU use
Telecoms
Service
Charges
To Businesses
UK Address
20%
20%
Outside of
scope
EU Address
0%
0%
0%
Non-EU Address
20%
Outside of
Scope
Outside of
Scope
After Brexit - sales
UK use
EU use
Non-EU use
Telecoms
Service
Charges
To Businesses
UK Address
20%
0%
Outside of
scope
EU Address
20%
0%
0%
Non-EU Address
20%
Outside of
Scope
Outside of
Scope

Currently, UK customers using telecommunication supplies within the EU are subject to 20% VAT. Once we have left the EU, the VAT rate for EU telecommunication supplies will change from 20% to 0%.

The opposite side of this is that EU customers using telecommunication supplies within the UK will now be charged 20% VAT where they have not been previously.

If you require any further information, please visit the appropriate HMRC website here, or contact us