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Orbex Solutions Ltd is a company that specializes in finding the right voice and data solutions for small and medium sized organizations. Its three directors are all from a technical background, totaling over forty years experience between them.
The experience gained in the service industry is invaluable when applied to a consultancy task or a sales meeting. We find there are many questions that need to be answered there and then and, as with most projects, time is of the essence.
For over ten years we have been an business partner and we also install and support a number of other systems.
Just tell us about what’s your telecommunication problem and we’ll find the best solution for your business.
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We’ll offer the best and proper solution for your needs and communication problems.
Choose the best solution that fits your business and your organisation.
We will start plannin how, and when to instsall solution we offered.
Based in central London, we specialise in finding the right voice and data solutions for small and medium size organisations.
PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN or analog. A PBX also allows you to have more phones than physical phone lines (PTSN) and allows free calls between users. Additionally, it provides features like transfer calls, voicemail, call recording, interactive voice menus (IVRs) and call queues
Voice service is something that every business must have, whatever that business just need a phone at desk or want a dynamic office.
The ability to reach customers and partners at any time and make effective conversations can be crucial for your business.
We help small and medium sized businesses find the right voice solution!
Make it easier, more reliable, and more affordable to get everyone in your organization talking.
Orbex Solutions Ltd provides a wide range of support services that are designed to meet the very different demands of business today and more importantly the business of tomorrow.
Orbex has the flexibility to provide a maintenance service to meet most organizations’ requirements. Our outsourcing portfolio delivers stand-alone and bespoke solutions or a total packaged service, as well as a time and materials cover.
Value-added services are additional benefits consumers can receive when they purchase a product or service. At Orbex you can find:
• Virtual office services
• Music onHold
• Professional Recorded Messaging
• Telephone Answering Services
• Fax to E-mail/E-mail to fax
• Line feature codes
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The team at Orbex have been extremely accommodating in making sure our Voip system is both reliable, and fits our unique business requirements. On the few occasions there has been an issue they have jumped on the case to rectify it in record time. Whenever moving to a new phone system there will always be teething problems, and what becomes most important is having a company who will bend over backwards to iron such issues out. I can confidently recommend the Orbex team in that regard.
Orbex has provided an excellent quality of service to our surgery, we were really impressed with the responsiveness with which your team finished the work within the timeframe. The cost of installing a new telephone system has been very competitive. Orbex kept us informed of everything they were doing before, during and the after service has been excellent. We would highly recommend Orbex to others because of our satisfaction with your company.
Dear Nick and Team Can I express our thanks and gratitude to Orbex for the fantastic service you have given us! As a start up company in Aviation Training, communication is paramount to continue the success of our sales and to also keep a reliable communication stream both internally and externally. Orbex has given us a seamless and tailored solution to what exactly BSA was looking for, to which we are highly grateful for!
Moet Hennessy UK Ltd has worked with Orbex Solutions for the past three years and with the Directors for 5 years prior. Orbex provides telephone maintenance support for our Head Office in Central London and Distribution Centre in Newhaven East Sussex. Orbex have successfully undertaken a large exansion and upgraded of the telecommunications system in our London office during March and April 2004. We find them helpful, reliable and honest. We rely heavity on their support advice and recommendations for all our telecommunications needs. Orbex have a vast amount of collective knowledge in the telecommunications industry and we are entirely happy with the service they provide. I therefore have no hesitation in highly recommending Orbex Solutions to any future client considering using their services. I would be more than happy to provide further details if required.
Orbex Solutions Ltd have supported the telephone system at the Bryer Wallace Dental Practice for the past 20 years. We have always found their service to beprofessional and reliable. Perhaps most importantly, despite growing as a company and serviceprovider, they have maintained the personal touch and communication which is a very rare commodity in this day and age of largercorporations. Whenever we have required their assistance their service has been prompt and dependable, we have always felt we can trust their advice and that the charges for their work have been reasonable and honest. As a telephone service provider we would have no hesitation to recommend their expertis
"We have been using Orbex Solutions for some years and have always them to be extremely professional, really well versed in their area of expertise and very patient in giving over the information in a manner in which we can understand it best, with allowing us the necessary time to decide on the most appropriate route to take. We changed over to the 3CX system about a year or so back and have been really pleased with it since. It brought our office communications system into the current era and reduced our monthly costs considerably,thus justifying the upgrade costs. We have had a personal account manager througout who has always been on hand to help with issues - even when out of the country or if the question is in area most suited to one of his colleagues. We cannot recommend Orbex highly enough!"
We turned to Orbex as soon as it became apparent we would have to switch to home working in these unprecedented times. We had not looked into this before but that did not deter the experts at Orbex who proposed and implemented a solution that fully integrated with our existing office based Avaya PBX within a week. Unbelievable service and support at a time when they were extremely busy. Equally impressive is their rapid and flexible response to our ongoing requirements which keep changing on an almost daily basis. The cloud based Wildix system Orbex installed is powerful and flexible. In some cases it has taken over completely from our office system and in other cases, where we have staff both at home and at premises, works in parallel. Access can be from a mobile app or a Chrome browser add-in which works particularly well in home office environments. Bogod & Company Ltd > Elica | Bernina | Singer
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