Telephone Answering Services can provide you a professional edge by having all of your calls answered quickly and efficiently, anytime, anywhere. It is proven that first impression is one of the most important segments in business
Save the cost of a full time receptionist, portray a professional image to your customers, focus on your job without worrying about calls going astray. Easy set-up, great value service, one price for your calls anytime day or night. Call us now to start capturing more business.
If you own or operate a small business there will be times when you need additional help to manage your inbound (or outbound calls).
It could be for something as simple as answering your calls when you are in a meeting, on another phone call or simply not in a position to receive calls. We can ensure you don’t miss any calls after hours or during your holidays and we can provide multiple lines to answer your calls during a brochure, website or sales campaign.
Your telephone calls will be answered in your company name 24 hours a day, 7 days a week by a human being in our office. That’s not a costly option, it’s standard.
However you wish to use our switchboard service we ensure that all your calls are answered seamlessly, politely and in your name. We will transfer the caller to the right person within your company.
Calls can be transferred to staff anywhere – in the office, on the road, working from home or even overseas.
If the right person is not available we can transfer to a nominated number, put them through to voicemail or send a message via SMS or email.
Taking advantage of the switchboard service also means your staff will not be disturbed by nuisance calls, as we screen these out.
Whatever your requirements you can rest assured that outsourcing some or all of your switchboard requirements to Orbex is no risk.