Professional Recorded Messaging
Your phone system is a key customer interface, but does it create a good impression?
A great caller experience starts with professionally recorded welcome messages, menus, and music on hold. As callers to your business will typically spend about 20% of the call time on hold, it’s important your in-queue and on-hold audio is optimised!
Your phone system is a key customer interface, but does it create a good impression?
A great caller experience starts with professionally recorded welcome messages, menus, and music on hold. As callers to your business will typically spend about 20% of the call time on hold, it’s important your in-queue and on-hold audio is optimised!
Professional Recorded Messaging provides so much more than just recordings! It includes everything you need to turn callers’ time on hold into an opportunity to upsell your products and services and re-enforce brand values:
✓ Create professionally voiced, bespoke IVR prompts and messages, mix your compilations with music and stream directly to your callers
✓ 10,000+ professionally scripted and pre-recorded marketing messages and prompts available to use straight away
✓ 50+ languages and dialects available
✓ 300+ professional voice artists
✓ Best of breed text-to-speech (TTS) characters that enable you to record new messages for immediate implementation
✓ Wide range of license-free, regularly updated music playlists, filtered by genre and regularly updated to keep the caller experience positive and informative
✓ Create different compilations for each queue so callers always hear the content most relevant to them
✓ Stream all your content straight to your VoIP solution – any updates you make are changed in real time.
✓ All accessed through a simple and intuitive online portal
✓ A wide range of pricing and packages designed to suit businesses of any size
Whether you run a small business from home or work for a larger company, it is essential that your customers receive professional phone greetings when they call your number. The last thing you want is for a potential client to be turned off from your services because of an unclear or sloppy automated greeting.
A proper voicemail greeting can make a positive impression on your callers or it can alienate them before you even speak to them. Put yourself in your caller’s place and ask yourself “How would I want to be treated if I couldn’t immediately talk to the person that I called? What would I want to know from the voicemail greeting ? What should I do?”
Let’s boost Your business & grow together