Orbex Solutions - COVID-19 Product & Service Update 05/06/2020

Dear Customer,

We hope that you and your family have remained safe and well over the past few weeks.
The past few months have been a challenging time for many of us. In response, we’ve had a huge amount of work going on behind the scenes to support our customers during this difficult time.
With careful consideration for the health and safety of our customers and staff in partnership with Citation, H&S industry expert, we are delighted to announce that we are now open for onsite appointments. Our teams carried out COVID-19 risk assessments and put relevant PPE & RPE in place. Amongst other measures, the cleaning processes are being reinforced and social distancing maintained. You can find out a little more about our measures here.
Our first priority will be overdue and critical jobs, so initially, we will be concentrating on ensuring that anyone who is awaiting is booked first.

Please find below some updates from our partners and additional offers in relation to our services & products.

As always if you have any questions in relation to the current support being offered, do not hesitate to contact us to discuss further.


Boris Gajic
Operations Director,
Orbex Solutions

If you would like to view our previous product and service communications, please click on the links below. 

March 25th 
April 1st 
April 14th 
May 1st



Engineers have been able to enter the home for short duration provision work with effect from 18 May 2020
Openreach Guidance for Customers

Customer Advisory Screening Call when entry is required

WLR withdrawal and latest on Openreach IP products

One question we’ve been receiving often is whether we plan to push any of the dates associated with this programme. It’s important here to mention that the 2025 WLR withdrawal date is not something that can be pushed back, as it was one set out of necessity, due to the BT group PSTN network infrastructure reaching its end of life. Which means it’s crucial that the other key dates that lead up to that 2025 withdrawal date, also aren’t pushed back. This is so that we can ensure that as an industry, we’ll be well prepared, once we reach that 2025 withdrawal date.

More than ever before with more people working remotely, there hasn’t been a better time to focus on centralised security management of Internet connected devices.  Our Guardian platform combines Cisco, Palo Alto Networks and Fortinet technology with FirstWave IPR to bring service provider class security, previously only available to large corporates, to small businesses, simply and cost effectively.
Guardian suite of products and services can help protect your business from email and web-based attacks from £2.28 per user, which is 20% off the standard rate of £2.85 and per user until 30th September.

Promotion end date 30th September / 2020
Click for more information about Guardian Security
Microsoft 365 Migration Offer
Click for more information about Microsoft migration offer
Teams - Share files, work together

Microsoft Teams is the hub for team collaboration in Office 365 that integrates the people, content, and tools your team needs to be more engaged and effective. Unleash the power of your team
Click here for more information about Microsoft Teams
Tough times just got easier with 12 months interest-free credit and no admin fees!
Click for more information about 12 months interest-free creadit and no admin fees

Thermal Cameras to detect COVID-19

Re-Opening Requires Reassurance!

One of the most well-documented symptoms of COVID-19 is a fever.
As the government phases out their stay-at-home orders, businesses will be faced with new challenges to maintain a safe workplace.

Watch Hikvision thermal detection in action

W: orbex.co.uk | M: info@orbex.co.uk | T: +44 20 7870 3535
Copyright © *|CURRENT_YEAR|* *|LIST:COMPANY|*, All rights reserved.

Our mailing address is:

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.