New Short Dial Number for Customer Covid-19 Response Programme - 119
As part of the NHS Covid-19 response programme, Ofcom has agreed to release a new 3-digit national short code, 119.
This number will form a crucial part of the NHS Covid-19 response programme.
The new short code 119, will work in parallel with the current 111 NHS Direct helpline and will be integral to the NHS’s endeavour in the fight against Covid-19.
It is expected that this number will be available soon.
Under normal circumstances Ofcom would consult on adding a new 3-digit short code to the National Telephone Numbering Plan however we are sure you will appreciate the urgency in making this number available.
We understand that the 119 service has the same commercial arrangements that are in place for calls to 111. For Orbex supplied services these are free on all voice and mobile tariffs.
Please check that your hosted PBX or equipment does not have any conflict with 119.