Hosted Solutions



What is Horizon


Horizon is a complete communications service for business that provides an extensive range of fixed and mobile telephony capabilities through easy to use web and mobile interfaces. The service allows you to easily manage your business telephony environment whilst enabling your employees to maximize their productivity.

The service offers a range of clever features and an emphasis on control and administration through the web that takes the burden away from your IT team. You can quickly configure the system according to your organisation`s changing requirements, whilst your employees can manage calls easily and effectively through additional services such as desktop and mobile client software.

With only a minimal capital outlay required or additional price support through lease agreements, Horizon is suitable for any sized business looking to improve their productivity and image, or take a step into the many benefits of Hosted and Cloud Telephony.



  • Features you can easily control -Horizon puts you in complete control of your phone system and is provided with an extensive range of call handling and management features, all operated through an easy-to-use web interface.
  • Empower your staff with �one number anywhere� - Horizon conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.
  • An on-demand service with no hidden costs - As Horizon is hosted on your behalf, you only pay for what you need on a simple per seat basis. As you are not buying a PBX, there is no major hardware investment and there are no financing costs to consider.
  • Lower call costs - All the cost benefits of IP Telephony including free site-to-site calls (even across international boundaries) and cheaper call rates. If you use Horizon together with our mobile services you benefit from incredibly competitive rates for calls between your fixed and mobile devices.
  • Enables flexible working - Horizon helps businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobile devices.
  • Number choice - You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located. Have a London number in Leeds!
  • A business continuity solution - Unexpected events such as snow, floods or strikes won�t disrupt your business. Because Horizon sits in the �cloud�, the service provides business continuity features that allow your organisation to carry on making and taking calls.

    Premium Handsets


    Horizon is provided using Cisco or Polycom handsets, providing high standards of interoperability and features from manufacturers you know and trust. Unlike other solutions, an installation can combine manufacturers in any configuration to ensure the best handset is used for the customer`s requirement.


    Horizon Web Portal and Clients


    Horizon`s web portal and clients have been specifically to provide a positive user experience for both using the service and monitoring performance. Through the web portal you can implement a wide range of features either at a Company, Site, or User level giving you full and easy control of your entire telephony environment, even over multiple sites.


    More information on Horizon:

    Horizon Info Brochure

    Horizon Desktop softphone - User Guide

    Horizon Call Centre Datasheet

    Orbex Horizon Pricesheet January 2017


    For more information call 0203 597 4000 or email



    The pricing on the website does not constitute an offer by any member of the Orbex Solutions to sell any products and/or services. All pricing may be subject to change and/or withdrawal by any member of the Orbex Solutions, without notice.